Welcome to Grumpy Monkey! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website: https://www.grumpymonkey.co.za (referred to as the “Website”). By using the Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, and other contact details when you voluntarily provide them while using the Website. This information may be collected when you sign up for newsletters, participate in surveys, or submit inquiries.
1.2. Usage Data: We automatically collect certain information about how you interact with the Website. This includes your IP address, browser type, device type, operating system, pages you visit, and the time and date of your visit.
2. Use of Collected Information
2.1. Personal Information: We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and send you promotional materials. We may also use this information for internal purposes such as analyzing usage patterns and improving our services.
2.2. Usage Data: Usage data is collected to help us understand how visitors use the Website, identify trends, and improve our content and user experience. This data is usually collected in an aggregated and anonymized form.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small data files stored on your device that help us analyze your preferences, track usage patterns, and provide personalized content. You can adjust your browser settings to disable cookies, but this may impact your ability to use certain features of the Website.
4. Third-Party Services
We may use third-party service providers to assist us in various aspects of the Website’s functionality. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You can choose to opt out of receiving promotional emails from us by following the instructions provided in the email. You can also manage your cookie preferences through your browser settings.
7. Children’s Privacy
The Website is not intended for use by individuals under the age of [13/16], and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.
8. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last updated” date will be revised accordingly. We recommend checking this page periodically for any updates.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at [contact email].
Thank you for entrusting your personal information with Grumpy Monkey. Your privacy is important to us!
